Breaking: Storm Closes DeSoto's City Hall Monday Many workers go remote, Garbage service halted

DeSoto, TX - The impact of the Winter Storm system that has hit the DFW area and the broader region is already being felt in DeSoto. There will be several closures or service interruptions of note on Monday, February 15, 2021. 

  •  DeSoto City Hall and the City Hall Campus which includes the DeSoto Recreation Center and Public Library will be closed Monday due to the Winter Storm. Fortunately, many key City employees have been trained and equipped to work from home due to experience with COVID-19 protocols. So the City will be able to receive calls and maintain basic services. 
  • DeSoto’s Municipal Court, located in City Hall, already delivers many of its key services online. While the building will be closed, those who need to resolve their court cases can text the Municipal Court Clerk at 972-737-7558 or video conference the Judge between 8 AM and 4 PM on Monday, February 15, 2021, by going to , click JOIN a meeting, and type in MEETING ID 582-661-129  Ticket payments can also be made to the court online. For further details go to
  • Republic Services advised the City of DeSoto due to road conditions and the Winter Storm they will not be collecting residential routes in DeSoto on Monday. 
  • There will be no meal delivery service Monday for DeSoto Seniors registered with the DeSoto Senior Activity Center. Service will resume once streets are safe and drivable. Parks & Recreation will update this status on their social media platforms and via the voicemail at the Senior Activity Center: 972-230-5825. 

We strongly advise residents to monitor local television weather forecasts, especially the National Weather Service (NWS) for the next few days. Their main website for our area is . You should also watch the news, weather, and traffic on DFW area television stations for a solid overview of conditions and hazards. 

NATIONAL WEATHER SERVICE/EARLIER DETAILED FORECAST: A Winter Storm Warning will be in effect from 6 AM Saturday morning through 6 PM Monday evening for the entire region. Heavy mixed precipitation is expected, with 3-6 inches of total snow accumulations with isolated higher amounts of 6-8 inches possible. Strong winds will lead to drifting and blowing snow, which has the possibility of reducing visibilities to 1 mile at times. Temperatures will be EXTREMELY cold, with near-blizzard conditions are possible. Hazardous travel is likely for several days due to icy bridges and roadways, and travel will become impossible and possibly life-threatening. Wind chills as low as -15 F for several days could induce hypothermia. Travel is highly discouraged for Monday and Tuesday. If you have to venture outside, remember to bring all the necessary tools and supplies in your car.



  • Listen to weather and travel advice provided by local TV News, Radio News, the National Weather Service (NWS), and by Texas DOT. Most informed voices advise staying inside and off of the roadways.
  • DeSoto’s crews have been out Sunday trying to ensure roadway safety. They’ve pretreated key intersections and elevated portions of roadway with a salt brine deicing solution, and continue to repeatedly sand these and other areas as needed. But as the winter storm moves through our area road conditions will deteriorate and visibility will decrease. 
  • NWS states, “Please avoid travel as the roads are already covered with snow and ice and more snow now and tonight. However, if you must head out, please read over and heed their safety tips!:
  • Uninsulated pipes can freeze in below-freezing weather. To help prevent this please keep a slight trickle of water running into your sink. Also, make sure your sink’s drain is open.
  • If your water pipes face an outside wall, open the cabinets in that area so the warmth of the interior can reach your pipes.
  • If you find a frozen pipe, DO NOT use a blow torch or open flame to attempt to defrost it. It could be a gas line. If you must try to thaw a frozen water pipe, and you’re sure it’s a water pipe, a hairdryer would be a safer choice. 
  •  The Electric Reliability Council of Texas (ERCOT) is asking Texans to help prevent power outages during the Winter Storm and subsequent bitter cold snap by dialing down your thermostat to 68 degrees for the next couple of days. Please do your part so we can all keep warm.
  •  To better lookout for the safety of our residents, we ask that any residents experiencing storm power outages notify both Oncor and also the non-emergency number for the SWRCC so we can track outages. Please write these numbers down so you'll have them: Oncor: 1-888-313-4747/SWRCC: 972-223-6161 We are also providing you with this link if you are able to report an outage online:    
  • If anyone is without heat for an extended period, or is displaced by this storm system, and needs shelter, please contact the DFW area Red Cross at 1-800-Red Cross or consult their shelter finding service online at
  • Sign-up for emergency weather alerts from the National Weather Service via DeSoto’s Code Red notification system. or
  •  If you are facing a life-threatening emergency please call 9-1-1. 




Matt Smith

Communications Manager

City of DeSoto

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